Frequently Asked Questions....

FAQs - Purchase (click here)

Where can I see a Plug 'n Spa pool or an In Deck Spa?
Where can I purchase a spa?
Do you deliver?
Can I purchase on time-payment?

FAQs - Set Up (click here)

Do I need to prepare a special area for my Plug in Spa?
Can I put my Plug in Spa pool inside
What special preparation is required for an In Deck Spa?
Can I sink my In Deck Spa pool into the ground?
Do I need to engage a plumber for installation?
Do I need any special electrical installation?
How much water does the spa pool hold?
How long does it take to heat the water?

FAQs - Operations (click here)

How do I operate my Plug 'n Spa pool?
How often does the pump run?
Does the water stay hot all the time?
Can I set the water temperature?
What is the recommended temperature setting?
What is the diverter valve?
What are the air venturis?
Can the flow of water through a jet be altered?

FAQs - Maintenance (click here)

What maintenance is required?
- Water
- Filter
- Cedar surround
- Lockable cover
- Spa pump & associated equipment
How much will it cost to run?
How often do I need to change the water?
How do I empty the water?

FAQs - Water Treatment (click here)

What is water balancing & why is it important?
How do I work out how much chemical to use?
What is the pH scale?
What is water hardness?
What is total alkalinity?
What is water purification?
What is Dichlor?
What is Bromine?
What is Ozone?
What is Oxygen Shock?
How do I check for residual sanitation and water balance?
I may be allergic to chlorine, what can I use instead?
What is that strong smell that is sometimes apparent around pools?

FAQs - Spa Structure (click here)

What type of pump and electronic equipment is installed?
What are the main parts of the Plug 'n Spa pool?
How much insulation does it have?
What timber is used for the surround?
Where do I go for after-sales service?
How portable is it?
How much does it weigh?
How much water does it hold?