Frequently Asked Questions....
FAQs - Purchase (click here)
- Where can I see a Plug 'n Spa pool or an In Deck Spa?
- Where can I purchase a spa?
- Do you deliver?
- Can I purchase on time-payment?
FAQs - Set Up (click here)
- Do I need to prepare a special area for my Plug in Spa?
- Can I put my Plug in Spa pool inside
- What special preparation is required for an In Deck Spa?
- Can I sink my In Deck Spa pool into the ground?
- Do I need to engage a plumber for installation?
- Do I need any special electrical installation?
- How much water does the spa pool hold?
- How long does it take to heat the water?
FAQs - Operations (click here)
- How do I operate my Plug 'n Spa pool?
- How often does the pump run?
- Does the water stay hot all the time?
- Can I set the water temperature?
- What is the recommended temperature setting?
- What is the diverter valve?
- What are the air venturis?
- Can the flow of water through a jet be altered?
FAQs - Maintenance (click here)
- What maintenance is required?
- Water
- Filter
- Cedar surround
- Lockable cover
- Spa pump & associated equipment
- How much will it cost to run?
- How often do I need to change the water?
- How do I empty the water?
FAQs - Water Treatment (click here)
- What is water balancing & why is it important?
- How do I work out how much chemical to use?
- What is the pH scale?
- What is water hardness?
- What is total alkalinity?
- What is water purification?
- What is Dichlor?
- What is Bromine?
- What is Ozone?
- What is Oxygen Shock?
- How do I check for residual sanitation and water balance?
- I may be allergic to chlorine, what can I use instead?
- What is that strong smell that is sometimes apparent around pools?
FAQs - Spa Structure (click here)
- What type of pump and electronic equipment is installed?
- What are the main parts of the Plug 'n Spa pool?
- How much insulation does it have?
- What timber is used for the surround?
- Where do I go for after-sales service?
- How portable is it?
- How much does it weigh?
- How much water does it hold?